March 23, 2020
Dear Valued Customer,
Indiana Governor Eric Holcomb, issued a “Stay at Home” order effective at midnight, March 24, 2020, to help prevent the spread of COVID-19. (Specific links regarding the order can be found below.)
Monarch Beverage and E.F. Transit are considered critical infrastructure providers, as defined by the Department of Homeland Security (DHS), and thus we have a responsibility to maintain our normal business operations.
As such, we have identified critical roles at Monarch Beverage and E.F. Transit that are exempt from the Stay at Home order and will continue to be staffed during the order in effect until 11:59 pm April 6th. In addition to these roles, we are preparing our operation to be able to support our business remotely, as needed.
We also have a Customer Service team available for you to contact by phone or email orders and/or questions. Our Customer Service Team is available Mon-Fri 7 am-5 pm (EST) and can be reached by:
- Phone: 800-382-9851 ext 2 or 317-612-1310 ext 2
- Email: CustomerService@monarch-beverage.com
- Online order: Visit https://MonarchMarketplace.com
We understand these are unprecedented times and want to assure you that our team is here to support you. We thank you for your business and your partnership.
Phillip Terry, CEO
Monarch Beverage Company, Inc.